Our Associate Program
Our Associates bring the rentals to you (except long-term). These are young recent high-school graduates from Ngong Road Children’s Foundation. They keep the toilets clean and supplied with toilet paper, sanitizing liquid or water, and all other needed supplies. You will see them in their bright red Karibu Loo t-shirts, busy keeping everything clean, tidy, and running smoothly. As recent entries into the working world, they are being trained to be punctual, attentive and problem solvers. They are key to the Karibu Loo service experience, and we are sure you will enjoy having them work at your event.
Our Associates are supervised by our professional staff:
Business Manager – Stephen Muendo.
Any business requires an able leader to ensure that there is productivity and efficiency. We Karibu Loo would love to introduce to you our very capable Business Manager, Stephen Muendo. He is an industrious person and he supervises and leads our business operations and employees. In addition, he performs a range of tasks to ensure that the implementation of our business strategies is well executed and our customers are satisfied with our services. He has been with Karibu Loo since 2015 and is a steady reliable manager our customers appreciate.
Contacts – 0725343038, steve.muendo@ngongroad.org
Administration and Marketing Manager – Norman Kamau
Norman’s voice is one you get to hear when you dial in to get our services. This is just one of the tasks performed by our Administrative/Marketing Manager. Norman joined Karibu Loo in 2018 as the Administrative/Marketing Assistant. Through his resilience and strong will to be better, he has risen to the position that he holds today. This alone is a clear indication that his input in the business is of utmost importance and he is a valuable asset. Achieving the business’s objectives has become a lot easier with Norman Kamau as our Administrative/Marketing Manager. Our customers have the utmost confidence in him.
Contacts – 0776893172,Norman@ngongroad.org
Operations/Equipment Manager/Senior driver – John Githeu
John is the man who ensures that the units are delivered on time and in good working condition. Having attended both a mechanics apprenticeship and trade school in auto mechanics, he is well equipped for this task. He assumes full stewardship of Karibu Loo vehicles and exhausters as well as the safe driving of the Karibu Loo Associates and staff to the various destinations. Such tasks require one to gain trust from the co-workers and the customers and we can assure you that John has that full trust. John has been working with us since the inception of the business.
Contacts- 0726533256, johngitheu@ngongroad.org
Operations/Yard Manager – Martin Mbugua
We pride ourselves on having a self-driven and hardworking staff. Martin is one of the staff that embodies hard work and will ensure that you get value for your money. Martin started working with Karibu Loo as an Associate and later on rejoined in 2020 after working as a barista. He has since risen to become our operations/yard manager. Apart from inspecting the cabins before and after each event and maintaining a daily log indicating cabin condition, he also lends a hand in delivering and picking up the cabins. This is one person our customers always enjoy working with.
Contacts – 0725730334, martin@ngongroad.org
Operations Associate – Benard Mlegwa
If you are looking for a hands-on man, Benard is your go-to person. As a customer, once you get our cabins then you should expect to see him being the one to unload them and load them back to the vehicles at the end of the day. Benard is a young man full of energy and ambitions and as such, he gets the job done without requiring any form of supervision. Moreover, he is passionate about working with us and he describes it as fulfilling knowing that in one way or the other, he is contributing to helping educate a child. We are so lucky to have him as part of our team as he is a dependable employee
Contacts – 0705618254, benard@ngongroad.org
Operations Associate – John Kariuki
We value our customers and as such, we always ensure that proper sanitation is a number one priority, and no one else executes that with so much diligence as John Kariuki. John is a quiet and collected young man, but do not think even for a minute that these attributes will prevent him from making sure that cleanliness is one thing that you do not have to ask for once you choose us to serve you. He is extremely passionate about what he does and once you get to experience the services he has to offer, you will make us your number one sanitation provider.
Contacts – 0791271256, johnkariuki@ngongroad.org
Administrative and Marketing Assistant – Margaret Atieno
Margaret is a committed employee who makes sure that all the inquiries our customers make are responded to on time, and all the necessary follow-up is done among other services. She joined Karibu Loo in January 2022 and has since been making it easy for our customers to interact with us by answering phone calls, organizing and scheduling appointments, and recording each client’s after-service rating on the quote log. Our customers have since been getting excellent customer service which is exactly what we are representing as a business.
Contacts- 0716863696, margaret.atieno@ngongroad.org
Operations Associate – Kelvin Omondi
The operations associates usually support the company’s efforts of becoming the number one provider of portable toilet services in Nairobi, and Kelvin is one of them. He is one of the operations associates that you will definitely expect to see on-site when you get our services. As a customer, you will be sure that the cleanliness of the cabins and exhaust will be maintained and he will be more than willing to assist with any other operational duties as needed. He is extremely enthusiastic about making our customers feel comfortable and have an easy time while making use of our services.
Contacts- 0768839407, kevin.omondi@ngongroad.org
